the surprise was coordinated and the entire family returned one month later for brunch to celebrate. Our casino 'HOST' is by far the most attentive of any casino ever, He is our 'go to guy'!! He knew my son was planning a surprise engagement so he connected my son the chef with their Steakhouse Manager ( Portico restaurant not to be missed). The rain head shower was great and the toiletries were top rate. The bathrooms had all my favorite amenities including luxure robes and slippers. The rooms are very European in my estimation- large over stuffed mattresses, fabulous linens, pillows and beautiful sleek wood furniture. Everything was fresh, the wait staff attentive and the desserts were amazing.!! After visiting a few times the hotel opened and we stayed there.OMG !!! It was fabulous. IT was delicious, among the best I had ever had. We decided to eat in the buffet which was a very smart idea. The casino itself is lovely, spacious well lit with a huge selection of gaming options. We were transported to and from by 'LIMO' For Syracuse its a HUGE Luxury truck for weather safety!! We were quickly assigned a host based on play and levels of loyalty ( EVERY CASINO HAS THIS).

We were offered an overnight at a beautiful boutique hotel nearby as the construction was not finished at that time. We are treated well BUT NEVER did we have such a wonderful experience.

We visited when we came up to see our son, a chef who relocated from NYC!! My husband does most of his gaming in Atlantic City and Las Vegas.

This review is for the casino first as we visited before the hotel opened, and then as a total EXPERIENCE.

Bus trips to del lago casino